FAQ’s

A – Yes, we have free on site parking plus disabled parking and access.

A – An escort is a responsible adult who will receive your discharge instructions from our nursing staff and take you home following your procedure. It is advised that they stay with you for 24 hours after your procedure in case you feel unwell and require assistance.

Taxi drivers and Veterans Affairs drivers are not considered escorts. In the event that you cannot arrange an escort we will be unable to proceed with your procedure.

A – We know the pangs of hunger can be severe but no food or drink before the operation is a must, this includes chewing gum. Food or fluid in the stomach may be vomited and enter your lungs while you are unconscious. You must be fasted for at least 6 hours prior to your admission time. If you do not follow the fasting rules your operation will be postponed in the interests of your safety.

A – The exact amount of hospital treatment you are covered for depends on the level of hospital cover that you purchased, some covers have an excess while others do not.

It is your responsibility to understand what level of cover you have. As each health fund varies it is advisable to contact your health fund to ensure that you are covered for the procedure booked.

A – Liverpool Day Surgery is a private facility, therefore no rebates can be claimed from Medicare for theatre and accommodation charges.

A – This all depends on the type of procedure and the type of anaesthesia given. Generally speaking you will be in the Day Surgery for about 3 to 4 hours. For Orthopaedic procedures 4 to 6 hours.

A – Please advise your admitting nurse and they will arrange a certificate for you and your carer. This will be given to you when you are discharged.

A – Liverpool Day Surgery implements a quality management system that ensures we maintain a high standard of patient care. We comply with all statutory regulations, legislation and guidelines, and are regularly audited for compliance.